Privacy Policy.
This Privacy Policy explains how Braveliq™ collects, uses, discloses, retains and protects personal information when you visit braveliq.com, make a purchase, communicate with us or otherwise interact with our online store and the services that support it.
Braveliq™ is operated by Shenzhen Xinweide Household Products Co., Ltd. We aim to use personal information responsibly and transparently for legitimate store operations, order fulfillment, customer support, security, analytics, legal compliance and advertising where applicable.
Information that helps operate your shopping experience.
We process information to operate Braveliq™, fulfill purchases, support customers, protect transactions, improve the website and manage advertising technologies where they are enabled.
Orders & Customer Care
Contact, order, shipping, return and support information may help us process purchases and provide customer service.
Security & Performance
Device, browser, cookie and website-interaction information may support functionality, security, analytics and fraud prevention.
Notice & Privacy Choices
Advertising technologies, including AppLovin where enabled, may be subject to applicable notice, consent and privacy-choice requirements.
Information We May Collect
Depending on how you interact with Braveliq™, we may collect or process:
- Contact information such as name, email address, telephone number, billing address and shipping address.
- Order and transaction information such as order number, products purchased, order value, delivery information, transaction status, returns and refunds.
- Customer-account information if account functionality is available and you choose to create an account.
- Information you provide when contacting customer support.
- Device and website-use information such as IP address, browser type, device type, cookie identifiers, referring pages and website interactions.
- Marketing preferences and information relating to promotional or advertising interactions.
- Payment-related information needed by Shopify and applicable payment providers to authorize and complete a transaction.
Braveliq™ does not independently store complete credit or debit card numbers on its own store servers.
How Information Is Collected
Personal information may be collected:
- Directly from you when you place an order, submit information, communicate with us or use available store features.
- Automatically through cookies, pixels, scripts, logs, APIs, local storage and similar technologies where applicable.
- From Shopify, payment providers, fulfillment partners, shipping carriers and other providers involved in store operations.
- From analytics, advertising, attribution or marketing providers where those services are enabled and permitted.
Why We Use Information
Personal information may be used to:
- Process, verify, fulfill and deliver orders.
- Send order confirmations, shipment updates, tracking information and service communications.
- Provide customer support and respond to questions.
- Review returns, refunds, disputes and payment-related requests.
- Detect, investigate and help prevent fraud, misuse and security incidents.
- Operate, troubleshoot, analyze and improve braveliq.com.
- Measure advertising and marketing performance where permitted.
- Provide advertising or promotional communications where permitted.
- Meet applicable legal, regulatory, tax, accounting and recordkeeping obligations.
- Establish, exercise or defend legal claims.
Cookies & Similar Technologies
Braveliq.com and services supporting our store may use cookies, pixels, APIs, scripts, local storage, server logs and similar technologies.
These technologies may support website functionality, shopping-cart operation, checkout, preferences, security, fraud prevention, analytics, attribution and advertising where applicable.
Some technologies may be necessary for the website to operate. Other technologies may be considered non-essential and may be subject to consent or opt-out requirements depending on applicable law and visitor location.
AppLovin & Advertising Data
Braveliq™ may work with AppLovin Corporation ("AppLovin") as a third-party advertising, measurement, attribution, analytics and campaign-optimization provider where AppLovin services are enabled.
Depending on the integration, configuration and permissions, information may be collected or shared through pixels, cookies, APIs, scripts, identifiers or similar technologies.
Such information may include device or browser information, IP address, website-interaction events, advertising or tracking preferences, shopping events, product views, search activity, products considered, add-to-cart activity, checkout activity and purchase-related events.
Certain e-commerce advertising integrations may also involve identifiers or contact-related information where provided and permitted. The exact information processed depends on the technology enabled, configuration, consent status, privacy choices, browser or device settings and applicable law.
Advertising Notice & Consent
Where required by applicable law, Braveliq™ intends to provide relevant notice and obtain necessary consent or permissions before non-essential advertising technologies process personal information.
Where AppLovin pixels, cookies, APIs, scripts or comparable integrations are enabled, cookie or privacy controls may be used where required to communicate relevant technologies and record applicable choices.
Applicable consent, withdrawal and opt-out choices are intended to be respected in accordance with relevant legal and technical requirements.
Advertising & Privacy Choices
Depending on your location, you may have choices relating to non-essential cookies, targeted or interest-based advertising and certain data uses that may be defined as a "sale" or "sharing" under applicable privacy laws.
Where applicable, Braveliq™ may provide mechanisms intended to collect and respect relevant consent or opt-out choices.
Browser, device, operating-system or Global Privacy Control settings may also communicate certain privacy preferences where recognized and required by applicable law.
Analytics & Store Performance
We may use analytics technologies and service providers to understand how visitors navigate Braveliq™, which pages or products are viewed, how website features perform and where technical issues occur.
This information may help improve navigation, product presentation, website performance, advertising measurement and the overall shopping experience.
Marketing Communications
If you subscribe to promotional communications or otherwise provide appropriate permission, Braveliq™ may send information about products, releases, offers or store updates.
You may use the unsubscribe mechanism provided in applicable promotional communications or contact customer support for assistance.
When Information May Be Shared
Personal information may be shared with providers that help operate the store, including:
- Shopify and related commerce infrastructure providers.
- Payment and transaction-processing providers.
- Fraud-prevention and security providers.
- Fulfillment and logistics partners.
- Shipping carriers.
- Customer-support and technology providers.
- Analytics and performance providers.
- Advertising providers, including AppLovin where enabled and permitted.
Information may also be disclosed where required by applicable law, legal process or governmental request, or where reasonably necessary to protect rights, security, property or prevent fraud.
Payment Information
Payment information required to complete a transaction is processed through Shopify and applicable payment providers.
Braveliq™ does not independently store complete payment-card numbers on its own store servers. Payment providers may process transaction information for authorization, payment completion, fraud prevention, security, disputes and legal compliance.
Shipping & Fulfillment Data
To prepare and deliver an order, relevant contact details, shipping address, order details and shipment information may be provided to fulfillment partners, logistics providers and shipping carriers.
These providers may use information to prepare, route, track and deliver shipments or resolve delivery-related questions.
Orders are normally processed and dispatched within 7 business days after payment confirmation. Standard U.S. transit normally takes 10–15 business days after dispatch.
Return & Refund Information
When you request a return or refund, we may process information relating to your identity, contact details, order, delivery, product, payment transaction, correspondence and refund status.
Eligible return requests may be initiated within 30 calendar days after confirmed delivery subject to applicable return conditions.
Approved refunds are normally processed by Braveliq™ within 5–10 business days. Financial institutions may require additional time before a credit becomes visible.
Information Security
We use reasonable administrative, technical and organizational measures intended to protect personal information handled in connection with the Braveliq™ store.
No website, electronic transmission, storage system or security measure can guarantee absolute security. Customers should also protect account credentials and avoid sending sensitive payment credentials through ordinary email.
Data Retention
Personal information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may vary depending on the nature of the information, store operations, transaction requirements, security needs, disputes and applicable legal, accounting, tax or recordkeeping requirements.
Children's Privacy
The Braveliq™ online store is intended for general consumer shopping and is not designed for the knowing collection of personal information from children where prohibited by applicable law.
If you believe a child has submitted personal information to us in a manner that should not have occurred, contact customer support so the matter can be reviewed.
International Processing
Because Braveliq™ and its service providers may operate across different locations, personal information may be processed or stored in countries other than the country in which you live.
Where required, reasonable measures may be used to support lawful international transfers and applicable data-protection requirements.
Privacy Rights
Depending on your location and applicable law, you may have rights relating to personal information, which may include rights to request access, correction, deletion or information about certain data practices.
You may also have rights relating to certain targeted advertising, sale, sharing or consent-based processing where those concepts apply.
We may need information reasonably necessary to verify identity and process a request.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in store operations, technologies, providers, legal requirements or privacy practices.
When the policy is updated, the "Last Updated" date may be revised accordingly.
Privacy Contact
Questions about this Privacy Policy or applicable privacy requests may be directed to:
Braveliq™ Customer Support
Email: service@braveliq.com
Phone: +86 132-6309-1415
Our customer-support team aims to respond within 24 hours.
AppLovin Privacy Information
Where AppLovin advertising services are enabled, AppLovin may process information in connection with advertising, measurement, attribution, analytics and campaign optimization.
- Processing may include device, browser, network and advertising or tracking preference information where applicable.
- For e-commerce advertising services, processing may include shopping browsing events, searches, products viewed or considered, add-to-cart activity, checkout activity, purchasing events or related advertising interactions.
- Depending on the integration and information supplied by a merchant, certain identifiers or contact-related information may also be processed.
- The exact information processed depends on configuration, permissions, consent status, device or browser settings and applicable law.
- Where legally required, relevant advertising processing should be subject to appropriate notice, consent or privacy-choice mechanisms.
For additional information about AppLovin's privacy practices, visit: https://legal.applovin.com/privacy/
Requests, cookies and advertising choices
The privacy controls and rights available to you depend on your location, applicable law and the technologies enabled on the Braveliq™ store.
- You may be able to manage certain non-essential cookies through available store, browser or device controls.
- You may unsubscribe from applicable promotional emails using the unsubscribe mechanism provided in those messages.
- Where applicable, you may request access, correction or deletion of certain personal information.
- Where applicable, you may have choices relating to targeted advertising or certain data sharing.
- You may contact Braveliq™ at service@braveliq.com regarding applicable privacy requests.
Cookies, advertising & your information.
The options available may depend on your location, browser, device, applicable law and the technologies enabled on braveliq.com.
Does Braveliq™ use cookies, advertising pixels or similar technologies?
Braveliq™ and providers supporting the store may use cookies, pixels, APIs, scripts, logs and similar technologies for store functionality, security, analytics, attribution and advertising where applicable.
How does AppLovin relate to Braveliq™?
Where enabled, AppLovin may provide advertising, measurement, attribution, analytics and campaign optimization services in connection with Braveliq™ advertising.
Can I manage non-essential advertising technologies?
Where required or made available, visitors may use applicable cookie, browser, device or privacy controls to manage certain non-essential technologies.
What happens if I withdraw consent?
Where processing relies on consent, withdrawal is intended to affect future processing covered by that consent after the choice has been received and implemented, subject to applicable legal and technical requirements.
How can I make a privacy request?
Contact service@braveliq.com and clearly describe your request. We may request reasonable information to verify identity before completing certain privacy requests.
Does Braveliq™ sell my payment-card number?
Braveliq™ does not independently store complete credit or debit card numbers on its own store servers. Payment data required for transactions is handled through Shopify and applicable payment providers.
Questions about your information?
Braveliq™ customer support can assist with privacy questions, order-related personal information, advertising questions and applicable privacy requests. We aim to respond within 24 hours.
Business Information
Official company and customer-support information for Braveliq™ and privacy-related requests.
Privacy information should be clear and understandable.
Braveliq™ aims to explain how personal information supports checkout, fulfillment, customer care, security, analytics and advertising while providing appropriate privacy choices where required.