Payment & Security
Information about payment methods, transaction authorization, billing details, pricing, checkout security, fraud-prevention review and refunds when shopping with Braveliq™.
Available Payment Methods
The payment methods currently available for your Braveliq™ transaction are displayed during checkout.
Payment-method availability may vary depending on customer location, device, currency, order information and the payment providers available during checkout.
Authorization & Verification
Orders are subject to successful payment authorization before fulfillment begins.
Banks and payment providers may apply authentication, fraud-prevention checks, transaction limits, identity or account verification, or other security procedures before approving a payment.
Protecting Payment Information
Checkout transactions are processed through Shopify and applicable payment providers using security measures intended to protect transaction information.
Payment information required to complete a purchase is processed through the applicable checkout and payment-provider systems.
Payment providers or financial institutions may require additional authentication before completing a transaction.
Orders may be reviewed when unusual transaction activity, inconsistent details or other security concerns are detected.
Braveliq™ does not ask customers to send complete payment-card numbers, card security codes or online banking passwords through ordinary customer-support email.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, shipping charges, discounts, taxes where applicable and the final order total.
Please carefully review the selected product, quantity, delivery address and final amount before completing your purchase.
U.S. Dollar Pricing
Braveliq™ primarily serves customers in the United States. Pricing is generally presented in U.S. Dollars (USD) unless another currency is clearly displayed during shopping or checkout.
If your bank or payment account operates in another currency, the relevant financial institution or payment provider may perform currency conversion and may apply its own exchange rate or fees.
Provide Accurate Billing Information
Customers are responsible for providing accurate and complete billing information when placing an order.
Incorrect billing details may result in authorization failure, payment rejection, additional verification or delays while the transaction is reviewed.
Declined or Failed Transactions
A payment may be declined because of incorrect billing information, insufficient funds, payment-card restrictions, authentication requirements, fraud-prevention controls or a decision by the issuing bank or payment provider.
If a transaction is declined, verify the information entered at checkout and contact your bank or payment provider where appropriate.
Temporary Payment Holds
A bank or payment provider may place a temporary authorization hold while a payment attempt is being processed or verified.
If a transaction is not completed, the timing for releasing the authorization hold is generally controlled by the relevant bank, card issuer or payment provider.
Fraud Prevention & Order Review
An order may be reviewed for suspected fraud, unauthorized payment activity, unusual transaction patterns, inconsistent order information or other security concerns.
Where reasonably necessary, Braveliq™ or an applicable payment provider may request additional information related to an order before fulfillment proceeds.
When Order Processing Begins
Order processing begins after payment has been successfully authorized or confirmed.
Braveliq™ normally processes and dispatches an order within 7 business days after payment confirmation.
Refunds to the Original Payment Method
Where a refund has been approved, it is generally issued to the original payment method where technically available.
Braveliq™ normally processes approved refunds within 5–10 business days.
Your bank, card issuer or payment provider may require additional time before the refunded amount becomes visible in your account.
Payment Information & Privacy
Shopify, payment providers, fraud-prevention services and other applicable service providers may process information needed to authorize, secure and complete a transaction.
Privacy-related questions and applicable personal-information requests may be submitted to Braveliq™ customer support at service@braveliq.com .
Need help with a payment or order?
For payment-related or order-related questions, contact Braveliq™ customer support and include your order number whenever possible.
- Email: service@braveliq.com
- Phone: +86 132-6309-1415
- Customer-support response target: within 24 hours.
Company Details
Official brand, company and customer-support information for Braveliq™.
Clear checkout. Thoughtful support.
If you have a question about a Braveliq™ payment, transaction or order, contact our customer-support team. We aim to respond within 24 hours.
Contact Braveliq™ Support